Education For Unprivileged Students

UX Case study

Why we choose this problem ?

Education is for everybody as it imparts skills and knowledge There are many reasons as to why unprivileged people need education and how it is important for them. It will help them to improve themselves and learn new things, find good opportunities, become a good human being and lead a respectable life in the society with their head high. The outcome mostly creates the fear that the pandemic could actually lead to a greater educational inequity between students by the time they reach the job market. Not only in terms of career we also observed that the empathy and behavior activity of the children get diminished due to non-human contact, and the chance of dropping out from school will be tremendously high with respect to underprivileged

“Right To Education was established close to a decade ago, yet scores of children in India are continually denied an opportunity to receive an education”.

-Taha Fathima Khan, Global Youth Ambassador from India

What We do ?

Our objective is to make sure that education is a right and not a luxury to the children. Due to the recent pandemic situation, most of the underprivileged kids are denied access to their education. We as a team are approaching a framework to understand the depth of the issue and devise a solution to the needful.

Our Team

Time Duration

8 Months

Our Process

The stages that we covered in order to get the final solutions

Desk Research about Global and Indian Education crisis

The team firstly did a complete research about how education system is working due to this pandemic in both globally and india . It helps them to figure out how and where people gets affected . After research works the team gathers few highlighted problems to focus more.

The stages that we covered in order to get the final solutions

For Globally

Almost of the underprivileged students face problems in accessing technology like Gadgets or internet.Students and parents facing trouble in their daily needs might feel Lack of education as a secondary problem in their family.
Students are finding difficulty in adapting to online learning and face problems like Lack of self motivation, time management, difficulty in following up with tutors
Because of the lockdown the issue has been deepened to hunger and surviving and education has been pushed to luxury shelf
Continuous e learning will affect kids mentally and Physically Since it reduce physical activities and group conversation

For India

Some kids to not have supportive parents or teachers to continue their education
Few volunteers and teachers are trying different ways like voice and text message to reach the children
Lack of basic needs and poor financial status of the family has increased the chance of drop outs, child abuse, child labor ,child marriage etc
By missing school environment children will loss the social relationship, physical activities and they adapt to new environment without focusing on studies

Desk Research about Global and Indian Education crisis

For India

Age Group

Some of the Types of Unprivileged Students

Interview Process

Our team did interviews to the targeted set of students,parents and teachers and gather their bio, needs and their painpoints about this covid pandemic educational crisis. This interview helps our team to involve ourselves in the primary users perspective so that our solution will be focused on the user needs and painpoints and also to not divert our main problem statement about unprivileged students education.

Interview Questions

For Students

How do they feel about the Pandemic situation
How are their teachers responding to them durig lockdown?
How are they interacting with their fellow mates and teachers during lockdown?
Describe if they are having any other resources other than teacher to learn and assess ?
How does the pandemic situation has affected them ?
What about the parental involvement in their studies?

For Teachers

How do they feel about the Pandemic situation
How are they tracking their students
How are they sending resources to their students
Are they suggesting any schedule or plan to their students? Describe
Do they have a supportive management?
How are parents responding to them?

For Parents

How do they feel about the Pandemic situation
How are their kids coping up the current situation?
Are they taking any steps to make their children study?
Are their kids being contacted by school/ teachers frequently?
How is the homeschooling system working for them?

User Personas

More than 10 interviews has been conducted and few example personas of it are:

Research Analysis

One we have all user statements we categorized them for based on age , occupation, painpoints etc to get a clear picture of what primary users pain and need in this pandemic for education.

Major problems based on user pain points

After the interview process and research analysis the team got a clear picture what are the primary users needs and main problems that stops the unprivileged students in educational aspect. There are about 5 problems that the team going to focus in ideate stage

How might we help rural kids accessing educational resources during the pandemic time ?
How might we assist parents/Students to build a better infrastructure in a homeschooling environment?
How might we help students to improve their soft skills and vocational studies (art/drama/mime etc) in the current pandemic
How might we assist teachers to reduce their work load during the time of distance education?
How might we help teachers/students to overcome the knowledge barrier they experience while transitioning to a digital modal of teaching and learning?

Ideating solutions

The chalkpiece teams great effort in researching about the problems that unprivileged students are facing in educational aspect has resulted in getting various solutions in a way to help them.. The team started implementing solutions for the first how might we problem about accessing educational resources to the students in rural areas via chalkvan project .

More than 10 interviews has been conducted and few example personas of it are:

Chalkvan project is about a 10 weeks program. Every weekend the team will visit the place and Conducts the live session.At End of the Weekend Sessions, Worksheets will be provided to the students to Work During Weekdays and The Works Done During Weekdays Will collected by Weekend. This program enabled us to reduce the education gap caused by the pandemic.

Detailed article about chalkvan is mentioned in our another article.