Education For Unprivileged Students
UX Case study
Why we choose this problem ?
Education is for everybody as it imparts skills and knowledge There are many reasons as to why
unprivileged people need education and how it is important for them. It will help them to improve
themselves and learn new things, find good opportunities, become a good human being and lead
a respectable life in the society with their head high. The outcome mostly creates the fear that the
pandemic could actually lead to a greater educational inequity between students by the time they
reach the job market. Not only in terms of career we also observed that the empathy and behavior
activity of the children get diminished due to non-human contact, and the chance of dropping out
from school will be tremendously high with respect to underprivileged
“Right To Education was established close to a decade ago,
yet scores of children in India are continually denied an
opportunity to receive an education”.
-Taha Fathima Khan, Global Youth Ambassador from India
What We do ?
Our objective is to make sure that education is a right and not a luxury to the children. Due to the recent pandemic situation, most of the underprivileged kids are denied access to their education. We as a team are approaching a framework to understand the depth of the issue and
devise a solution to the needful.
Our Team
- Lawanya
- Gajendiran
- Vidhya
- Karthick
- JD
- Charles
Time Duration
8 Months
Our Process
The stages that we covered in order to get the final solutions
Desk Research about Global and Indian Education crisis
The team firstly did a complete research about how education system is working due to this pandemic in both globally and india . It helps them to figure out how and where people gets affected . After research works the team gathers few highlighted problems to focus more.
The stages that we covered in order to get the final solutions
For Globally
- Almost of the underprivileged students face problems in accessing technology like Gadgets or internet.Students and parents facing trouble in their daily needs might feel Lack of education as a secondary problem in their family.
- Students are finding difficulty in adapting to online learning and face problems like Lack of self motivation, time management, difficulty in following up with tutors
- Because of the lockdown the issue has been deepened to hunger and surviving and education has been pushed to luxury shelf
- Continuous e learning will affect kids mentally and Physically Since it reduce physical activities and group conversation
For India
- Some kids to not have supportive parents or teachers to continue their education
- Few volunteers and teachers are trying different ways like voice and text message to reach the children
- Lack of basic needs and poor financial status of the family has increased the chance of drop outs, child abuse, child labor ,child marriage etc
- By missing school environment children will loss the social relationship, physical activities and they adapt to new environment without focusing on studies
Desk Research about Global and Indian Education crisis
The team firstly did a complete research about how education system is working due to this pandemic in both globally and india . It helps them to figure out how and where people gets affected . After research works the team gathers few highlighted problems to focus more.
For India
- Students
- Teachers
- Parents
Age Group
- Students ( 3-21 )
- Teachers (22-58 )
Some of the Types of Unprivileged Students
- Government Students
- Autism or learning disability Students
- Special Children
- Visually Impaired Students
- Orphanage Students
- Students depends on NGO
Interview Process
Our team did interviews to the targeted set of students,parents and teachers and gather their bio, needs and their painpoints about this covid pandemic educational crisis.
This interview helps our team to involve ourselves in the primary users perspective so that our solution will be focused on the user needs and painpoints and also to not divert our main problem statement about unprivileged students education.
Interview Questions
For Students
- How do they feel about the Pandemic situation
- How are their teachers responding to them durig lockdown?
- How are they interacting with their fellow mates and teachers during lockdown?
- Describe if they are having any other resources other than teacher to learn and assess ?
- How does the pandemic situation has affected them ?
- What about the parental involvement in their studies?
For Teachers
- How do they feel about the Pandemic situation
- How are they tracking their students
- How are they sending resources to their students
- Are they suggesting any schedule or plan to their students? Describe
- Do they have a supportive management?
- How are parents responding to them?
For Parents
- How do they feel about the Pandemic situation
- How are their kids coping up the current situation?
- Are they taking any steps to make their children study?
- Are their kids being contacted by school/ teachers frequently?
- How is the homeschooling system working for them?
User Personas
More than 10 interviews has been conducted and few example personas of it are:
Research Analysis
One we have all user statements we categorized them for based on age , occupation, painpoints etc to get a clear picture of what primary users pain and need in this pandemic for education.
Major problems based on user pain points
After the interview process and research analysis the team got a clear picture what are the
primary users needs and main problems that stops the unprivileged students in
educational aspect. There are about 5 problems that the team
going to focus in ideate stage
- How might we help rural kids accessing educational resources during the pandemic time ?
- How might we assist parents/Students to build a better infrastructure in a homeschooling environment?
- How might we help students to improve their soft skills and vocational studies (art/drama/mime etc) in the current pandemic
- How might we assist teachers to reduce their work load during the time of distance education?
- How might we help teachers/students to overcome the knowledge barrier they experience while transitioning to a digital modal of teaching and learning?
Ideating solutions
The chalkpiece teams great effort in researching about the problems that unprivileged students are facing in educational aspect has resulted in getting various solutions in a way to help them.. The team started implementing solutions for the first how might we problem about accessing educational resources to the students in rural areas via chalkvan project .
More than 10 interviews has been conducted and few example personas of it are:
- Mobile library
- Donating Books
- Teaching Virtually
Chalkvan project is about a 10 weeks program. Every weekend the team will visit the place and Conducts the live
session.At End of the Weekend Sessions, Worksheets will be provided to the students to Work During Weekdays and
The Works Done During Weekdays Will collected by Weekend. This program enabled us to reduce the education gap
caused by the pandemic.
Detailed article about chalkvan is mentioned in our another article.
Detailed article about chalkvan is mentioned in our another article.